Intelligent Response and Incident Solution

Incident management for TELUS teams

IRIS (Intelligent Response and Incident Solution) is TELUS's internal platform for detecting, coordinating, and resolving technology incidents. It brings together on-call teams, automated reports, and AI-assisted analysis in one place.

  • Incident Dashboard

    Real-time view of active, investigating, and monitoring incidents across your organization.

  • Situation Rooms

    Dedicated collaboration spaces per incident with notes, bridges, and integrated chat.

  • AI-Powered Reports

    Automated postmortems and five-whys analyses generated from incident timelines.

  • Integrations

    Syncs with Slack, PagerDuty, Google Chat, and GitHub to centralize incident signals.

Sign in with TELUS SSO

Access is restricted to authorized TELUS employees.